Rainbeau Bloom Support

Your garden companion, powered by Whisper AI.

Welcome to Rainbeau Bloom Support! We’re here to help you get the most out of your plant care experience.

Contact Support

Need help with the Rainbeau Bloom app, your account, plant collection, or subscription?

Email: [Insert your support email address]

Developer: Rainbeau Orchids LLC
Location: Georgia, United States

When contacting support, please include a description of the issue, your device type, and any relevant screenshots. Please do not send passwords or payment information.

Frequently Asked Questions

How do I identify a plant?

Open Rainbeau Bloom and use the plant scanning feature to take or select a photo. Whisper will attempt to identify your plant.

AI identification is not always accurate. If Whisper cannot identify a plant confidently, you can try another photo or identify it manually.

How do I track watering?

Open a plant from your collection and select Log Watering.

You can also configure a watering frequency to help manage your care schedule.

Why does my plant show “Unassessed”?

Whisper may not have enough information to evaluate the plant’s health.

Add a recent observation or photograph to help establish an assessment.

How do I restore my Premium subscription?

Open Rainbeau Bloom’s subscription screen and select Restore Purchases.

Make sure you’re signed in with the Apple Account used for the original purchase.

How do I cancel Premium?

Subscriptions purchased through Apple are managed by Apple.

You can manage or cancel your subscription here:

https://apps.apple.com/account/subscriptions

Deleting your Rainbeau Bloom account does not automatically cancel your Apple subscription.

How do I delete my account?

In the Rainbeau Bloom app:

Open Settings.
Select Account.
Tap Delete Account.
Follow the confirmation instructions.

For details about personal information and deletion, please review our Privacy Policy.

Why isn’t Whisper responding?

Check your internet connection and try again.

If the issue continues, contact support with the approximate time of the error and your device type.

Can Whisper’s plant advice be trusted?

Whisper provides AI-assisted plant information and recommendations. Results may be inaccurate, so verify important plant-care decisions before acting on them.

Privacy and Legal

Privacy Policy:
https://www.therainbeauorchids.com/rainbeau-bloom-privacy/

Terms & Conditions:
https://www.therainbeauorchids.com/rainbeau-bloom-terms/